Documentation

The whole platform, explained

CoBlack is a job search platform that continuously finds verified openings at the source, scores each against your capability map, writes a tailored resume for every one, and applies for you server side. This is everything from your first upload to the Kosmos Engine running it all: every screen and setting, what sets CoBlack apart, why pricing is flat, what we will never do with your data, and straight answers to the questions everyone asks.

On this page

Getting started

Create your account Verify your email Log in and reset your password Upload your resume How do I replace my resume? Screening questions Set up your first campaign

Your profile

The profile dashboard Profile sections Editing your profile How do I change my name? Section visibility

Co-B

Meet Co-B The guided tour

Campaigns

Campaign basics Creating a campaign Managing campaigns Intelligent Match

How CoBlack applies

How Auto Search finds jobs Match scores Auto Apply How do I pause everything? Tracking applications Your tailored resumes

Plans and billing

Plans How do I upgrade my plan? How do I downgrade my plan? How do I cancel my subscription? Payments and invoices

Why CoBlack

What only CoBlack does Straightforward pricing, on purpose What we don't do Our responsibility promise

Common questions

Common questions Isn't automated applying just spam? Are the matches real fits or just keyword hits? Are the jobs real and current? How fast does it actually work? How do I know I'm not wasting money? Will it exaggerate my experience to get through filters? Will job boards flag or ban my accounts? Do you use tokens or credits? What happens when my monthly applications run out?

Account and security

Change your password or email How do I change the email where employers reach me? What is the difference between my login email and my profile email? Notifications Display and regional preferences Support

Data and privacy

What we store and how it is used The Kosmos Engine: our AI, built and hosted in house Where is my data stored? Security and compliance Deleting your account

Create your account

Go to app.coblack.com/register and enter your first name, last name, email, and a password. You will need to accept the Terms of Service to continue.

Your password must be at least 8 characters and include an uppercase letter, a lowercase letter, and a number. The rules tick green as you type, so you always know what is left.

  • One account per email. If an email is already registered, pick another or log in instead.
  • Every new account starts on the free Point plan. No card required.

Verify your email

After registering, CoBlack sends a 6-digit code to your inbox. Look for the subject line "Verify your email".

  • Codes expire after 15 minutes. Use Resend to get a fresh one; resending invalidates earlier codes.
  • You cannot log in until your email is verified. Once verified, you are taken to the login screen.

Log in and reset your password

Log in with your email and password. Check "Remember me" to stay signed in longer on that device.

After 5 failed attempts, login locks for 2 minutes. The form shows a countdown and re-enables itself, so there is nothing to do but wait.

Forgot your password

  1. Click "Forgot password" and enter your email. CoBlack sends a one-time code.
  2. Enter the 6-digit code, then choose and confirm a new password.

Reset codes expire after 15 minutes and allow 5 attempts. For your security, a successful reset signs you out everywhere, so you will log in again with the new password. If the email never arrives, check spam, then request a fresh code; a new code invalidates earlier ones.

Upload your resume

Onboarding starts with one file. Drag your resume into the dropzone or browse for it.

  • Accepted formats: PDF and Word (.pdf, .doc, .docx). Empty files are rejected.
  • One resume per account. Replacing it takes one deliberate step; see How do I replace my resume?

After the upload, CoBlack reads the document, confirms it is a resume, and extracts everything in it: roles, dates, education, projects, skills, links. When the check completes you will see "Verified" with a confidence score, and you can continue. If the file is not recognized as a resume, it is removed automatically and you can try another.

This is designed to be the last resume you ever upload. From here on, your CoBlack profile is the source of truth, and every application gets its own tailored version built from it.

How do I replace my resume?

Delete the existing resume first, then upload the new one; CoBlack keeps one resume per account. Be deliberate here: deleting the resume also removes everything that was extracted from it, so the profile rebuilds from the new document. Any hand edits you made on top of the old extraction will need to be reapplied where they still matter.

Screening questions

Step two of onboarding is a short set of questions that job applications ask over and over: work authorization, relocation, background check consent, earliest start date, location, and the voluntary self-identification disclosures.

You answer them once. CoBlack reuses your answers on every application it submits, so you never fill them in again. Your answers live on your profile under Questions Answered, and the voluntary disclosures are kept masked under Disclaimer Preferences.

Set up your first campaign

A campaign tells CoBlack what to look for. Click an empty "+" slot, name the role you want, set the location and preferences, and save. Onboarding completes once you have at least one campaign, and you land on your new profile.

You have 3 campaign slots on every plan. See Creating a campaign for every field in detail.

The profile dashboard

Your profile is home base. CoBlack builds it from your resume automatically, so it is already filled in the first time you see it.

  • The profile card carries your photo, name, contact details, location, and years of experience.
  • Three live counters track Total Jobs Applied, Discovered Jobs, and Skills Identified.
  • The Industry Fit chart maps your skills match and discovered jobs across sectors like Tech, Finance, Health, Marketing, and Data & AI. Hover a column for the numbers.

Hover the profile card to see your Profile Score: a completeness percentage with a quality label. Great is 80 and above, Good is 60 and above, Fair is 40 and above. The score updates every time you save an edit, and it stays at 99 while there is still something worth improving.

The floating menu on the left edge expands on hover and takes you anywhere: Profile, Applications, Campaign Manager, Notifications, Feedback, Settings, and Sign out.

Profile sections

Below the dashboard, your profile is organized into cards: Work Experience, Projects, Education & Certifications, Skills & Tools, Links, Languages, Awards, Publications, Questions Answered, and Disclaimer Preferences.

The tab bar under the header jumps straight to any section. A few things worth knowing:

  • The capability map under your photo is extracted by CoBlack from your actual experience. It is how jobs are matched to you, and it cannot be hand-edited, which is the point: it reflects what you have done, not what a keyword list says.
  • The skill bubbles under each role are identified from the role itself, including skills your resume never spelled out.
  • If the resume was missing something, the profile flags it as Missing Information so you can fill the gap. Common ones: a phone area code, a LinkedIn link, the country on a role.

Editing your profile

Hover any card and its edit controls appear. Clicking one opens an edit sheet where you make the change and save.

  • Every item saves individually, so you can fix one role without touching the rest and edit in any order.
  • Your Profile Score refreshes after each save, and match scores recalculate automatically, so improving a section can improve your matches across the board.
  • Your photo can be uploaded, changed, or removed from the profile card. It lives inside CoBlack; the tailored resumes sent to employers follow standard resume conventions.

Keep your profile honest and current. Auto Match scores every job against it, and Auto Resume writes from it, so the quality of what goes out is the quality of what is in here.

How do I change my name?

Your name comes from your profile, originally extracted from your resume. Hover the profile card, open the edit sheet, and update it there; applications going forward use the new name. CoBlack has no separate username: your email is your sign-in identity, and your profile name is what the world sees.

Section visibility

Not every section has to show. In Settings, under Profile Sections Visibility, toggle the eye icon to show or hide Work Experience, Projects, Languages, Education, Publications, or Awards.

Hiding a section does not delete anything; the data is kept and returns when you toggle it back. Links, Disclaimer Preferences, and Questions Answered stay visible because applications depend on them.

Meet Co-B

Co-B is your career co-pilot. It lives on your profile, reviews your information with you, fills gaps, and answers questions about your search. Co-B is included in every plan.

Co-B is always on. There is nothing to enable, no mode to enter, and no button to press: the first time you log in, Co-B introduces itself and walks your new profile with you, and from then on it simply works alongside you.

After the first walkthrough, Co-B stays as a small pill at the bottom right of the screen. Click it to chat.

Co-B is also a work in permanent progress. We actively develop it and ship new capabilities regularly, and every one of them reaches every plan at the same time, because the co-pilot is never an upsell.

The guided tour

Co-B walks your profile one section at a time, spotlighting each card while the rest of the page dims. It scrolls for you, explains what each section does, and fixes things along the way: a missing country on a role, a links check to confirm every saved URL actually works.

The page is locked while Co-B is driving so the two of you do not fight over the mouse. The tour ends with a quick congratulations and an option to leave feedback: a star rating, the screen it concerns, and a note.

Campaign basics

A campaign is a standing instruction: the role you want, where you want it, and the conditions that matter to you. CoBlack searches, matches, and applies against your active campaigns around the clock.

  • Every plan includes 3 campaign slots.
  • Each campaign needs a unique role title, so "Product Manager" and "Senior Product Manager" are two campaigns.
  • Campaigns can be paused and resumed any time with a single toggle.

Creating a campaign

Click an empty slot in the Campaign Manager and fill in the sheet:

  • Job title. The role you are targeting, in your own words.
  • Location. Country (United States or Canada) and zip or postal code. City and state fill in automatically. Choose a radius: all, or 5, 10, 25, 50, or 100 miles.
  • Visa sponsorship required. Yes or no. This one has no default; CoBlack will not guess.
  • Apply to remote jobs. Yes or no, default yes. With remote on, location is optional.
  • Employment type. Full time, part-time, contract, temporary. Pick at least one.
  • Minimum salary. In USD or CAD, matching the country.
  • More options. Industries to avoid and companies to avoid. Anything you add appears as a removable chip and is excluded from the search entirely.

A title preview builds itself as you type, like "Product Designer, Austin, TX". Save, and the campaign starts working.

Managing campaigns

The Campaign Manager shows your campaigns side by side: priority, active state, role, location, visa, remote, employment type, salary floor, and exclusions.

  • Edit from the campaign's menu. The same sheet opens with the current values.
  • Pause or resume with the Active toggle. Pausing clears the campaign's discovered jobs but keeps everything already applied or saved.
  • Delete archives the campaign. Applications already submitted are permanent and stay in your history.
  • Estimated Reach shows how many jobs a campaign can see, and how each filter (location, visa, remote, employment type, salary, exclusions) narrows the pool. If a filter is costing you most of your reach, this is where you find out.

Intelligent Match

Alongside your own campaigns, CoBlack runs one more on your behalf: Intelligent Match, driven directly by the Kosmos Engine. It blends what you are targeting with the capability map built from your experience, then surfaces strong matches you did not think to search for. Two of the most common interview sources are titles people did not know existed.

Intelligent Match appears in your Campaign Manager as its own slot, on every plan, at no cost to your three campaign slots.

Auto Search works your active campaigns continuously, pulling verified openings at the source rather than waiting for aggregator feeds. It reads openings directly from employers' own career pages and applicant tracking systems, which matters more than it sounds: a meaningful share of what sits on public job boards is expired, duplicated, or was never a real opening at all. Sourcing at the origin keeps that noise out of your pool.

Everything it finds lands on your Applications screen as Discovered, timestamped and tied to the campaign that found it. There is no search button to press and no feed to refresh. Discovery runs around the clock, whether or not you are logged in.

Match scores

Every discovered job is scored 0 to 100 against your capability map, not against resume keywords.

  • 70 and above: a strong fit. These are prioritized.
  • 60 to 70: viable. The job page shows the skills that would close the gap.
  • Below 60: a weak fit. Hover the score to see which skills the role considers vital.

Scores recalculate automatically when you edit your profile, so improving a section can raise your matches across the board. On each job you can mark Good match or Bad match to tell CoBlack how it did.

Auto Apply

Auto Apply is the part where CoBlack actually applies. It runs server side, in the background, whether or not you are online. There is no browser extension to install, no tab to keep open, and no queue of drafts waiting for your approval. Close the laptop; the search keeps working.

Each run picks eligible jobs from your active campaigns, builds a tailored resume for each one, and submits the application with your saved answers. Runs process a few jobs at a time, and Run Now in Settings triggers a batch immediately instead of waiting for the next scheduled run. Run Now submissions are real applications and count against your monthly volume.

Every answer on every application is one you actually gave. CoBlack fills applications from your saved screening answers and your profile, and it never invents qualifications, certifications, or years of experience to get past a filter. What an employer reads is you.

Turning it on

The Auto Apply toggle appears in three synced places: Settings, the side menu, and Co-B. Before it switches on, CoBlack checks that your profile is ready to represent you:

  • Name and email, plus a phone number
  • An uploaded resume
  • At least one work experience with a company and title
  • At least one education entry
  • Saved links that actually resolve

Every time the toggle changes, CoBlack emails you a security notice with the device, IP, and time, so it can never be flipped without you knowing.

How do I pause everything?

Two levels, depending on how much quiet you want.

  • Pause one campaign: flip its Active toggle in the Campaign Manager. Its discovered jobs clear, everything applied or saved stays, and the toggle brings it back any time.
  • Pause all applying: switch Auto Apply off, from Settings, the side menu, or Co-B. Discovery and matching continue in the background; nothing new is submitted until you switch it back on. Every toggle change triggers a security email so it never happens silently.

Tracking applications

The Applications screen is the ledger of everything CoBlack has found and done for you.

  • Statuses: Discovered (found and scored), Applying (in progress), Applied (submitted).
  • Filters and search: filter by All, Discovered, or Applied, and search across positions and companies as you type. The Score column sorts.
  • Activity chart: switch between daily, weekly, and monthly views and page through periods to see your pace.

Click any row for the full picture: the posting details, the campaign that matched it, the match score, and a dated lifecycle from Discovered to Analysed to Applied. Jobs with several locations show a +N bubble; hover it for the rest. Opening a job's external page shows a quick "You're leaving CoBlack" notice first.

Your tailored resumes

Every application goes out with a resume written for that exact posting. For any applied job, click View Resume in the row's actions to open the PDF that was actually submitted. What CoBlack sends is never a mystery.

On the free Point plan, job skill details are blurred and the matched list shows your top jobs; Vector and Matrix unlock the full view. See Plans.

Plans

Every plan is the entire platform, Co-B included. What changes is how many applications CoBlack sends for you each month.

PlanPriceApplications per monthCampaign slots
PointFree83
Vector$19.99 per month2003
Matrix$39.99 per month4003

Point also keeps job skill breakdowns blurred and caps the visible matched list; paid plans unlock both. Your quota resets with each billing period, and when it is used up, applying pauses until the reset. Nothing is lost; discovered jobs keep accumulating.

How do I upgrade my plan?

Go to Settings, then Subscription. On the free plan the Point card shows an Upgrade button; on a paid plan use Change plan. Pick the new tier and confirm in the sheet that opens. Upgrades take effect immediately and the charge is prorated, so you only pay the difference for the rest of the period. Your new application volume is available right away.

How do I downgrade my plan?

Settings, then Subscription, then Change plan, and pick the lower tier. Downgrades take effect at the end of your current billing period, so you keep everything you paid for until then. Nothing about your profile, campaigns, or history changes; only next period's application volume does.

How do I cancel my subscription?

Settings, then Subscription, then Cancel. Self serve, one confirmation: no phone call, no chat queue, no retention script. Some tools in this category have made cancellation famous for the wrong reasons; we made it boring on purpose.

Your plan stays active until the end of the period you already paid for, then the account drops to the free Point plan. Your profile, campaigns, and application history all stay intact, so coming back later costs nothing but a click.

Payments and invoices

Everything about your plan lives in Settings under Subscription: upgrading, downgrading, cancelling, and the payment details behind them.

Payments are processed by Stripe. Card details go to Stripe directly and are never stored on CoBlack servers. The Manage button opens your Stripe customer portal, where invoices and payment methods live.

What only CoBlack does

The automated job search category is crowded, and most tools in it share the same skeleton: store one resume, scrape one job board, fill one form at a time in your browser. CoBlack was built differently on four axes, and to our knowledge no other tool holds all four at once.

  • Jobs sourced at the source. CoBlack reads openings directly from employers' career pages and applicant tracking systems, not from scraped board listings. The pool is live and verified, which is why dead links and ghost postings largely never reach you.
  • A new resume for every opening. Most tools send one stored CV everywhere, or lightly reword it. CoBlack extracts your experience into a capability map, a living profile of what you can actually do, and writes each application's resume from it, shaped to that specific posting.
  • Any role, any industry. Campaigns are free text. Type the title you want and CoBlack goes after it. You are never locked to a preset menu of roles, a single career lane, or a fixed number of title preferences.
  • Truly hands-off. Auto Apply runs on CoBlack's servers. Tools built as browser extensions stop being automatic the moment the browser closes, and tools with a review queue stop the moment you look away. CoBlack keeps applying while you sleep, work, or live your life.

Beyond the four, a few things you will not find together anywhere else:

  • Intelligent Match, the extra campaign CoBlack runs for you, surfacing strong fits you never thought to search for. See Intelligent Match.
  • Estimated Reach, which shows exactly how many jobs each campaign can see and how much each filter costs you. Most tools keep that math invisible.
  • Exclusion filters for entire industries and specific companies, so the search respects your boundaries, not just your preferences.
  • Answers that are actually yours. Applications carry the screening answers you saved, never a model's best guess about you. See Screening questions.
  • Proof of every submission. View Resume opens the exact PDF an employer received. See Your tailored resumes.
  • Co-B on every plan, including the free one. The co-pilot is not an upsell.
  • The Kosmos Engine. Most tools are wrappers around external AI services. CoBlack runs on its own proprietary engine, with every model trained, fine-tuned, and hosted in house, so your data is never processed by an outside AI provider. See The Kosmos Engine.

Straightforward pricing, on purpose

We believe everyone has the right to a good job, not just people who can pay for a better algorithm. That belief shapes how CoBlack charges, and it is worth spelling out because much of the category charges differently.

  • No tokens or credits. Many tools meter each application against a credit pack, and the credits expire monthly whether you used them or not. A wrong-role application still burns a paid credit. CoBlack has none of that; a plan is a plan.
  • No feature tiers. Some tools sell resume tailoring only on their upper plans, so the cheaper you pay, the more generic your applications. On CoBlack, the matching engine, the per-opening resume quality, and Co-B are identical on Point, Vector, and Matrix.
  • No paying for a better model. A few tools charge extra to route your applications through a stronger AI. We find that upside down. Everyone on CoBlack gets the same intelligence, including the free plan.
  • No hourly or per-resume services. The traditional route, paying a service hundreds of dollars per resume with days of turnaround, is exactly the market CoBlack exists to replace.
  • One flat monthly fee. The only thing that changes between plans is how many applications go out each month. Pay for volume, never for privilege.

Free means free: 8 tailored applications a month on Point, no card required, no trial clock. See Plans.

What we don't do

Some tools offer things CoBlack deliberately does not, or does not yet. If any of these matter to you today, we would rather you know now than after you sign up.

  • No browser extension. Some tools autofill forms on any site through an extension. We chose server side automation instead, because an extension only works while your browser is open and signed in. The trade is real: CoBlack will not fill a random form for you on a site it did not source.
  • No mobile app yet. CoBlack is a desktop experience today. Mobile is on the roadmap; the upside of a server side product is that the search itself never needed your phone to keep running.
  • No interview prep yet. Several tools offer mock interviews and live interview copilots. CoBlack focuses on getting you the interview; preparation tools are planned but not shipped.
  • No standalone cover letter studio. CoBlack drafts a cover letter when an application requires one, but there is no separate letter-writing playground.
  • No importing outside applications. The Applications screen is a faithful ledger of what CoBlack did. It does not track applications you made elsewhere by hand.
  • No human concierge. Some services put human assistants on your search by the hour. We chose software, because software scales to a price everyone can afford.
  • No social sign-in and no annual billing yet. Email and password, month to month.

Our responsibility promise

Running AI all day uses real energy, and a company that does it owes people a straight account of how it behaves. This is ours.

  • Nothing outsourced. None of our AI is rented from external providers. Every model runs on infrastructure we control, which means we answer for every watt it draws and every byte it holds, and no third party burns resources on our behalf out of sight. See Our AI is built and hosted in house.
  • Right-sized compute. We never point a huge model at a task a small one does well. The small fast models carry the volume work, like scoring jobs, and the large models are reserved for the careful writing. Because we build the models ourselves, efficiency is a design rule, not an afterthought.
  • Conventional cooling. Our servers are cooled with conventional cooling and run at a deliberately modest footprint. We do not operate the kind of exotic, resource-hungry setups the AI industry is increasingly criticized for, and we do not treat natural resources as free inputs.
  • Carbon neutral. We operate carbon neutral and intend to stay that way as we scale. In the same spirit as our compliance section: this is our practice stated plainly, not yet a badge from an external auditor. When formal environmental certification lands, this page will say so.
  • Precision is efficiency. Applying to the right jobs instead of spraying thousands of applications is an environmental stance too. Every application CoBlack skips because the fit was weak is compute not burned, and an inbox not cluttered on the employer's side.
  • Access as a principle. The free plan runs on the same intelligence as the top plan, because the right to a good job should not be gated by what someone can pay. See Straightforward pricing.

Common questions

Automated job search tools have earned real skepticism. These are the questions people actually ask, usually after being burned somewhere else, answered straight.

Isn't automated applying just spam?

It can be, and done badly it deserves the reputation. Spraying one generic resume at every posting with a matching keyword hurts the applicant more than it helps.

CoBlack is built to be the opposite. Every job is scored against your real capability before anything is sent, weak fits are not applied to, and every application carries a resume written for that posting plus answers you gave yourself. Quality is also why plans are capped at hundreds of applications a month, not thousands: the goal is interviews, not volume records.

Are the matches real fits or just keyword hits?

Matching runs on your capability map, the structured profile extracted from your actual experience, not on whether a posting shares words with your resume. A job scores 0 to 100 on what you can do, and anything below the bar is left alone. When a score is mediocre, CoBlack shows you the exact skills that would close the gap instead of quietly applying anyway.

You can judge it yourself: every discovered job shows its score and the reasons, and the Good match and Bad match buttons feed your verdict back into the system.

Are the jobs real and current?

This is the quiet failure of most tools: they scrape job boards, and job boards are full of expired listings and ghost postings that were never going to hire. Applying to those is where "money wasted" reviews come from.

CoBlack sources directly from employer career pages and applicant tracking systems, so a job enters your pool because the employer's own system says it is open. Discovered jobs are timestamped, and you can see exactly when each one was found and applied to.

How fast does it actually work?

Auto Search runs continuously, so discovery is not a batch you wait for. New matches appear on your Applications screen as they are found, scored within moments of discovery. Auto Apply then works through eligible jobs in steady batches around the clock, and Run Now triggers a batch on the spot when you do not feel like waiting.

The practical answer: upload a resume, answer the screening questions, create a campaign, and the first discovered jobs typically appear the same day.

How do I know I'm not wasting money?

Three ways, all designed in. First, start free: Point costs nothing, needs no card, and sends 8 real tailored applications a month, so you can judge the quality of the output before paying anything. Second, everything is inspectable: the activity chart shows what happened each day, each application shows its full lifecycle, and View Resume shows the exact document submitted. Third, a number worth checking anywhere you shop: some tools count "matches found" while quietly submitting almost nothing. CoBlack's counters track applications actually sent.

Will it exaggerate my experience to get through filters?

No. This one matters, because tools that generate answers on your behalf have been caught inventing qualifications, and the person who pays for that in an interview is you.

CoBlack submits the screening answers you saved, builds resumes only from experience you actually have, and keeps your voluntary disclosures exactly as you set them. If an application asks something new, the honest source is always your profile, never a guess. You can audit any submission with View Resume.

Will job boards flag or ban my accounts?

CoBlack never touches your accounts. There is no extension driving your browser, no automation running inside your LinkedIn or job board logins, and nothing for those platforms to flag. Applications go to the employer's own application system, the same destination as a person filling in the form.

Every security-relevant event on your CoBlack account, like the Auto Apply toggle changing, triggers an email with the device and time, so nothing happens silently.

Do you use tokens or credits?

No. No credits, no tokens, no top-ups, no expiring balances, no per-application metering. A plan includes its monthly application volume and every feature the platform has. See Straightforward pricing.

What happens when my monthly applications run out?

Applying pauses until your quota resets with the next billing period. Nothing else stops: Auto Search keeps discovering, matches keep scoring, and your queue keeps building, so the day the quota resets, Auto Apply picks up from a full pool. If you keep hitting the ceiling, the next plan up raises the volume without changing anything else.

Change your password or email

Both live in Settings under Security, and both confirm with a one-time code.

  • Change password: request a code, enter it, set the new password. Your current session stays signed in.
  • Change email: enter the new address; the code goes to the new inbox to prove you own it. This changes your login email only; the address employers see is separate. See the difference between the two emails.

How do I change the email where employers reach me?

Employers see and reply to the contact email on your profile, the one displayed on your profile card. To change it, hover the profile card, open the edit sheet, and update your contact details.

Worth knowing: CoBlack has no proxy email system and never sits between you and an employer. Replies, interview invites, and offers land in your real inbox, directly. Tools that route employer mail through their own addresses have cost people interview invitations; we built around that failure on purpose.

What is the difference between my login email and my profile email?

They are two different things and they change in two different places.

  • Login email is your credential, the address you sign in with and where account security mail goes. Change it in Settings under Security; a one-time code goes to the new address to prove you own it.
  • Profile email is your contact address, the one shown on your profile and carried on applications, where employers reach you. Change it by editing the profile card.

Changing one never silently changes the other, so you can log in with a private address while employers see a professional one.

Notifications

Settings lets you choose email and in-app delivery per category: payment confirmations, password changes, support ticket updates, and Auto Apply status. Security-critical emails stay on; they are how you know the account is only doing what you asked.

Display and regional preferences

Under Settings, the Display section controls how CoBlack looks: the animated gradient background (with intensity, colors, and speed), and the glass transparency effect. All of it is reversible and applies only to your account.

Regional Preferences, under the General section, cover time zone and language. Time zone covers the US zones with Eastern as the default. English is fully supported today, with Spanish and French in the works.

Support

The way to contact us is a support ticket: open one from Settings under Support with a subject and a message, and that is all it takes. Your tickets thread like a conversation, and replies land in the same place, plus your inbox if enabled.

Data access and deletion requests, including GDPR and CCPA requests, go through the same channel; name the request and the team takes it from there.

What we store and how it is used

CoBlack holds your resume, the profile built from it, your answers, your campaigns, and your application history. That data is used for exactly one thing: running your job search.

  • We do not sell your data. Not to advertisers, not to data brokers, not to employers, not to anyone. And we never will. A job search holds some of the most sensitive information a person has: where you work, what you earn, that you are looking. Selling it would break the product's entire reason to exist.
  • Your data is not used to train shared or public AI models. What CoBlack learns from your profile serves your search and nobody else's.
  • Card details are handled by Stripe and never touch CoBlack servers.
  • Cookies are limited to essential and analytics. No advertising cookies, no tracking pixels for ad networks.
  • There is no proxy email system. Employers reach you at your own address; CoBlack never sits in the middle of that conversation.

The full detail lives in the Privacy Policy and Terms of Use.

The Kosmos Engine: our AI, built and hosted in house

Everything intelligent on CoBlack runs on one powerhouse: the Kosmos Engine, our proprietary intelligence engine. It reads your resume, builds your capability map, scores every job, writes each tailored resume, answers as Co-B, and drives Intelligent Match. Every model inside it, from the small fast ones that score jobs at volume to the large ones that do the careful writing, plus the encoders that understand jobs and capabilities, is trained or fine-tuned by us and hosted on our own infrastructure.

We spell this out in the light of data privacy, because it is the part most tools stay quiet about. Most products in this category are wrappers around external AI services, which means every resume they touch is shipped to a third-party provider and processed under that provider's terms, retention policies, and jurisdiction. CoBlack sends nothing to outside AI companies. Your resume, your answers, and your applications are processed entirely inside our own infrastructure and never leave it to be read by someone else's model.

  • No external AI services. There is no third-party model API anywhere in the path your data takes. Kosmos is not a wrapper around someone else's technology; it is the technology.
  • Ours to shape. Because the engine is ours, we tune it for one job only, the job search, and when we improve it the improvement reaches everyone at once.
  • One engine for every plan. There is no premium model tier to buy. The free plan and the top plan run on the same Kosmos Engine. See Straightforward pricing.
  • Trained on our work, not your life. Models are trained and fine-tuned by us for the domain; your personal data is not fed into shared or public model training. See What we store.

Where is my data stored?

In the United States. Data residency is simple here: all user data is hosted on US infrastructure, and it stays there. If we expand hosting regions as the product grows internationally, that change will be announced and documented here before it happens, not after.

Security and compliance

A platform that holds resumes and applies to jobs on your behalf should be held to a high bar, so here is exactly where we stand, stated plainly.

We have built our security and privacy practices to satisfy the regulatory requirements that apply to us, and we have designed our controls against the major frameworks. What we have not yet done is file for the formal certifications and third-party audits, which take time and standing that a young company earns. As the business progresses, we fully intend to pursue them, and this page will say so when each one lands.

  • SOC 2. Our controls for security, availability, and confidentiality are designed against the SOC 2 Trust Services Criteria. A formal Type II audit is on the roadmap.
  • NIST. Our security program follows the NIST Cybersecurity Framework for how we identify, protect, detect, respond, and recover.
  • CCPA and CPRA. California privacy rights are honored for everyone, not just Californians: access, deletion, and the right to opt out of sale, which is easy for us because nothing is for sale.
  • GDPR. We are working toward full GDPR readiness ahead of serving the EU. The core of it, consent, minimization, the right to access and erasure, is already how the product behaves.
  • HIPAA. CoBlack is not a healthcare service, so HIPAA does not formally apply to us. We mention it because the standard of care it demands for sensitive records is the standard we hold ourselves to for yours.
  • EEO handling. Your voluntary self-identification disclosures are stored masked, carried on applications exactly as you set them, and never used for anything else.

Honesty over badges: plenty of products display framework logos they have never been audited against. We would rather tell you the truth in a sentence than imply it with an icon.

Deleting your account

Deleting your resume removes it and everything extracted from it. Deleting your account removes your data after a 6-month recovery window, during which you can come back and restore it; after that, removal is permanent, subject to the carve-outs described in the Terms.

To request deletion or a copy of your data, open a support ticket from Settings and say what you need.